HelpDesk – System Requirements
System requirements – GFI HelpDesk GFI HelpDesk can be hosted in the customer’s own infrastructure, on-premise or in any public cloud infrastructure that supports MySQL and PHP 7.1/7.2. Hardware: 2 GB RAM 20 GB Hard disk Space 2 GHz CPU OS: Windows or Linux (RedHat, CentOS, Ubuntu, Debian) PHP 7.1 or PHP 7.2 MySQL 5.6.31+ […]
HelpDesk – Screenshots
Click any thumbnail for an enlarged view. Admin Portal SLA config View Chat View Knowledge Base Article View Knowledge base article editor View Languages View Public Portal View Report View Report Builder (KQL) View Staff Login View Ticket Metrics View Tickets View
HelpDesk – Product Releases
What’s new in GFI HelpDesk Version 4.99.10 Release date: 24 March 2026 Security fixes Addressed the following: CVE-2026-23757 The above CVEs were identified and responsibly disclosed by external security researcher Alex Williams from Pellera Technologies. All customers are strongly advised to upgrade to GFI HelpDesk 4.99.9 to benefit from these security fixes. Download the new version here. […]