What’s new in GFI FaxMaker
Version 20.11
Released: July 1, 2026
- Faster Configuration console in large environments.
- GFI FaxMaker no longer expands nested Active Directory groups while building its name-lookup cache at startup. In large directories with many routing rules, this reduces the time to open the GFI FaxMaker Configuration console from tens of minutes to a fraction of that, while group names continue to display correctly.
- More reliable handling of the End User License Agreement during installation and upgrade — including in offline / air-gapped environments.
Downloads and Upgrades:
For product downloads and information about upgrading GFI FaxMaker, visit the GFI Upgrade Center.
If you have additional queries about these changes, please do not hesitate to contact us or an authorized GFI Partner directly.
Version 20.10
Released: March 13, 2026
- Upgraded Brooktrout driver to version 6.18.1
Version 20.9
Released: May 16, 2025
- Fixed the issue where users could not change the default Firebird database password
- Resolved error code 276 that occurred when connecting to Outlook SMTP
- Corrected web UI accessibility problem in FaxMaker 20.8
- Fixed installation issue where FaxMaker configuration wouldn’t open or display “An unsupported operation was attempted” error when installing in German
Version 20.8
Released: November 27, 2024
- This release includes a key feature: OAuth 2.0 support, essential for those using GFI FaxMaker with O365.
For complete implementation details and documentation, please refer to our admin guide.
Version 20.7
Released: April 24, 2024
Fixed:
- Security fix: Updated OpenSSL to version 1.1.1w
- Security fix: Updated 7zip to version 24.01
- Unable to send SMS via Message Media
- Email2Fax SMTP configuration errors fixed
Version 20.6
Released: February 15, 2024
Fixed:
- FaxMaker stops working after applying Microsoft KB5034129/KB5034127 updates
Version 20.5
Released: September 19, 2022
New:
- Updated Brooktrout SDK to v6.15.1
Fixed:
Unable to connect to the mail server using TLS 1.2 only
Windows 11 support
XML API response (status) file does not contain recipient information- revised
The transmission status column in the GFI FaxMaker Web Interface does not update the status for certain line types
7zip implementation update
After faxes are deleted from the pending queue, the “out of queue” counter is not being corrected
Version 20.4
Released: November 27, 2020
New:
Dialogic Brooktrout was updated to 6.13.2
XCAPI was updated to 3.6.100
Fixes:
Fix in Installer when checking for new build
Fix in Installer for easier error messages in the license verification
ECM option flag in Line settings was inverted to be more clear
Fixed s_first_name and s_last_name in transmission reports
Version 20.3
Released: August 27, 2020
New:
Updated Dialogic Brooktrout to 6.13.1
Fixes:
Attendant crashes after Europe DST change
Valid license key shows expired in WebUI
input mask in Calendar control in WebUI
inconsistency in Date Time Stamps using wsapi
Send fax priority is not effecting intermittently in Web Monitor
Application crash or invalid handle when printing with netprintqueue2fax with gfi_log_x64.dll
fmserver.exe crashing (empty AD fields)
FaxMaker Web Client TO field does not allow copy and paste of multiple fax numbers
Mismatch in the number of faxes displayed in “out of queue” and under Queued Faxes>Pending faxes
Error Appears when restarting MTA in the Monitor > Queued Pages “Message Transfer Agent could not be restarted” intermittently
Faxes are resubmitted multiples times to FaxMaker Online
Version 20.2
Released: October 1, 2019
New:
Updated Dialogic Brooktrout to 6.11.2
Automatically install IIS on client operating systems like Windows 7, 8, 10
Fixes:
Distribution groups return “is not a FAXSMS user”
Faxmaker web printer Send button not functional
Sending/Receiving options do not apply without restarting services
When deselect “install exchange connector” install fails
All faxes report failing when using online fax services
Installation Requirements:
NOTE: If installing on a client operating system, such as Windows 10, IIS SMTP is not required.
If installing on Microsoft Exchange Server 2010/2013/2016/2019, Exchange 2010/2013/2016/2019 Hub Transport Server Role must be present.
Microsoft .NET Framework 4/4.5 or higher is required.
NOTE: Avast AV may cause instability when FaxMaker configured with Dialogic Brooktrout software
Version 20.1
Released: March 26, 2019
New:
Support for Microsoft Windows Server 2019
Support for Microsoft Exchange 2019
Updated XCAPI to 3.6.77
Updated Dialogic to 6.11
New etherFax workflow for better resiliency in case of communication issues
Fixes:
Autoprint failure does not get reported to the Administrator
Cover page restrictions do not work
During installation “Restart SMTP Service” checkbox cannot be unticked
GFI FaxMaker Monitor only has English selection in Language dropdown
GFI FaxMaker Monitor layout issues and favicon.
Optional choice to install Exchange Send Connector at installation
Fixed error with obtaining driver version from Brooktrout
Version 20.0
Released: September 4, 2018
New:
Change in licensing model. GFI FaxMaker is a subscription service product. Outbound faxing / SMS is blocked if subscription expires
Fixes:
Archiving Errors, errors in XML files in dbcache folder
Faxmaker service crashes when sending a fax to a specific fax number
Deleted fax in monitor stays in the Pending folder
HPDS faxes report the wrong status back to the printer
Unable to send SMS using ClickatellGFI – Traffic to internet
Web monitor showing multiple lines for each line that is in use
When Content-ID header is present in the email, fax sending fails
Fax line monitor still shows “-1 bytes transferred” for incoming faxes. getting user errors in the event logs
Failed to reach GFI Accounts server
Admin Emails created by FaxMaker with empty To: field
When scheduling auto updates: time field lost the value
Expired Trial cannot enter license (login to web client)
Issue with Checkboxes in settings > system settings > updates
Faxes not showing in queued faxes unless service restart comes from services.msc
Troubleshooter retrieves a copy of archived faxes when configured with FirebirdEmail2FaxGateway validation not working
No validation error message in empty username in Email2FAXGateway (SMTP Authentication)
etherFax Communication uses TLS 1.2
GFI LogCollector – If language is not available text not translating to default language – English
Queued faxes are not shown after the service restart
Change profile language in web UI not changing notification language
MTA service crashes if there’s a pending SMS
Installation conflict with GFI MailEssentials
When using WSAPI, sender information not populated as TSID and CLIP
A new License key is required for GFI FaxMaker v20. Older v19 license keys are not accepted.