You should use the following escalation lines when:
- Escalating a ticket with a high business impact. (Please have your ticket number ready)
- Escalating a ticket for a premium customer. (Please have your ticket number ready)
- The support portal is not accessible. We will create the ticket and get back to you with a solution.
US & Canada | Toll Free | +1 888-339-0639 |
Germany | Toll Free | +49 800 0010146 |
UK | Toll | +44 330 808 1671 |
Czech Republic | Toll | +420 228 883 068 |
Poland | Toll | +48 42 203 63 70 |
France | Toll Free | +33 805 11 83 31 |
Netherlands | Toll | +31 85 888 1472 |
Note: Our Support Specialists will process the ticket as required, schedule a live collaboration session if required, and contact you with an update or solution as soon as possible.
All support tickets should be created via: support.gfi.com