Support
support management

Manage support issues with an all-in-one helpdesk

GFI HelpDesk can bring together every interaction your customer has with your business.

Resource Center

Comparing GFI HelpDesk with other support/ticketing solutions

Find out why customers choose GFI HelpDesk over other support/ticketing solutions

Datasheet for GFI HelpDesk

Learn how GFI HelpDesk can help you through this brief product overview.

Installation Guide

This tutorial video guides you through the installation process of GFI Helpdesk.

Product Releases

Check out the latest product development, including product launches, releases, and upgrades for GFI HelpDesk

Screenshots

View several screenshots of GFI HelpDesk and its features.

System Requirements

Check out the system requirements, specifications and other important details about GFI HelpDesk
CASE STUDY

NASA optimizes Antarctic research data with GFI Exinda AI

NASA’s McMurdo Station operates in Earth’s most remote location, where limited satellite connectivity and Antarctic conditions create bottlenecks for transmitting data. See how GFI Exinda AI helps NASA maximize precious bandwidth, ensuring research data reaches global partners who depend on it for space missions and climate science.

INDEPENDENT REVIEW

4.9/5 stars from a Microsoft MVP

An independent Microsoft MVP test drove GFI Exinda AI. Read his objective analysis and see why he gives Exinda AI 4.9/5 stars.

Companies quickly outgrow customer support based on shared mailboxes.

GFI HelpDesk is self hosted service desk software that consolidates and integrates support functionality.